Certification Process Specialist
2 days ago
We are seeking a highly motivated and detail-oriented Certification Process Specialist to join our team at CONTROL UNION SINGAPORE PTE. LTD.
About the RoleThis is a key position in our organization, responsible for overseeing end-to-end certification processes for assigned clients. The successful candidate will ensure compliance with relevant international standards, regulatory requirements, and company policies.
Responsibilities- Certification Process Management: Manage certification processes from start to finish, including documentation review, audit scheduling, and certificate issuance.
- Client Relationship Management: Serve as the primary point of contact for clients regarding certification services, addressing their inquiries, and providing guidance on certification requirements.
- Audit Coordination: Coordinate audits with auditors and clients, ensuring timely completion, and preparing necessary documents and information for auditors.
- Database and Records Management: Maintain accurate and up-to-date records of certifications, audits, and client communications in our database.
- Regulatory Updates: Monitor updates to relevant industry standards and regulations to ensure our certification processes remain current and compliant.
- Quality Assurance and Improvement: Assist in internal audits and continuous improvement initiatives to enhance the efficiency and quality of certification processes.
- Diploma or degree in Business Administration, Environmental Science, Quality Management, Sustainability, or related field.
- 1-3 years of experience in certification, quality assurance, or a similar role (experience in the TIC industry is an advantage).
- Familiarity with certification standards such as ISO, ASC/MSC, GSTC, ISCC, RSPO, or other relevant frameworks is preferred.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Excellent written and verbal communication skills in English.
- Proficiency in Microsoft Office Suite and experience with CRM or certification management systems.
- Detail-oriented with a focus on accuracy and compliance.
- Proactive problem-solving and decision-making skills.
- Ability to work both independently and as part of a team.
- Strong customer service and relationship management skills.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- Estimated salary range: SGD $60,000 - SGD $80,000 per annum, depending on qualifications and experience.
- Exposure to diverse industries and international certification standards.
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