Certification Process Specialist

2 days ago


Singapore CONTROL UNION SINGAPORE PTE. LTD. Full time
Job Summary

We are seeking a highly motivated and detail-oriented Certification Process Specialist to join our team at CONTROL UNION SINGAPORE PTE. LTD.

About the Role

This is a key position in our organization, responsible for overseeing end-to-end certification processes for assigned clients. The successful candidate will ensure compliance with relevant international standards, regulatory requirements, and company policies.

Responsibilities
  • Certification Process Management: Manage certification processes from start to finish, including documentation review, audit scheduling, and certificate issuance.
  • Client Relationship Management: Serve as the primary point of contact for clients regarding certification services, addressing their inquiries, and providing guidance on certification requirements.
  • Audit Coordination: Coordinate audits with auditors and clients, ensuring timely completion, and preparing necessary documents and information for auditors.
  • Database and Records Management: Maintain accurate and up-to-date records of certifications, audits, and client communications in our database.
  • Regulatory Updates: Monitor updates to relevant industry standards and regulations to ensure our certification processes remain current and compliant.
  • Quality Assurance and Improvement: Assist in internal audits and continuous improvement initiatives to enhance the efficiency and quality of certification processes.
Requirements
  • Diploma or degree in Business Administration, Environmental Science, Quality Management, Sustainability, or related field.
  • 1-3 years of experience in certification, quality assurance, or a similar role (experience in the TIC industry is an advantage).
  • Familiarity with certification standards such as ISO, ASC/MSC, GSTC, ISCC, RSPO, or other relevant frameworks is preferred.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Excellent written and verbal communication skills in English.
  • Proficiency in Microsoft Office Suite and experience with CRM or certification management systems.
Competencies
  • Detail-oriented with a focus on accuracy and compliance.
  • Proactive problem-solving and decision-making skills.
  • Ability to work both independently and as part of a team.
  • Strong customer service and relationship management skills.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • Estimated salary range: SGD $60,000 - SGD $80,000 per annum, depending on qualifications and experience.
  • Exposure to diverse industries and international certification standards.


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