Service Management Trainee

11 hours ago


Singapore KINGDOM FEAST PTE. LTD. Full time
Job Title: Service Management Trainee

About the Role:

At KINGDOM FEAST PTE. LTD., we are seeking a highly motivated and enthusiastic Service Management Trainee to join our team. As a Service Management Trainee, you will play a vital role in ensuring that our guests have an exceptional dining experience. Your primary responsibility will be to maintain high levels of hygiene and cleanliness of the restaurant, ensuring a pleasant dining experience for every guest.

Key Responsibilities:

• Interact with guests to build rapport and gather feedback for the growth of the company.
• Handle guest complaints and feedback with tact, ensuring all guests leave the restaurant with a smile.
• Maintain high levels of hygiene and cleanliness of the restaurant, including daily housekeeping to ensure the highest quality of cleanliness.
• As a front of house crew member, maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.
• If on POS duty, you will be the last point of contact before guests leave, ensuring to solve any complaints.

Requirements:

• Fluent in spoken and written English.
• Will be a bonus if you can speak Mandarin/Korean.
• Fresh graduates may apply with relevant education.
• Preferably at least 1 year experience in customer service or F&B industry.

What We Offer:

As a Service Management Trainee at KINGDOM FEAST PTE. LTD., you will have the opportunity to climb the ladder and be promoted to Supervisor and Manager positions. You will also have the chance to develop your skills in customer service, leadership, and teamwork.

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