Temp Patient Service Representative
1 day ago
Job Overview:
We are seeking a skilled and compassionate Temp Patient Service Associate to join our team at Recruit Express Pte Ltd.
As a Temp Patient Service Associate, you will play a vital role in conducting appointment reminders, assisting patients with scheduling their next appointments, and promoting our healthcare services.
Main Responsibilities:
- Conduct appointment reminders to patients on their upcoming appointments or assist patients in scheduling their next appointments
- Participate in outreach activities, including sending SMSes, making phone calls, and distributing mailers, to patients who have not enrolled in our healthcare services
- Process backend HSG enrolments, including referrals from doctors, and assist patients in the enrolment process
- Promote and share information about our healthcare services during larger-scale patient education events
- Coordinate and book HSG consultation appointments for enrolled patients
- Communicate 'My Care Team' details to patients
- Follow up with enrolled patients who have not completed their Health Plan to schedule their Health Plan consultation appointment
- Ensure that HSG consultations are tagged to patients' upcoming appointments to streamline their care journey
- Update patients' data when required
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