
Coffee Specialist
16 hours ago
The role of a Coffee Specialist is a highly dynamic position that requires excellent customer service skills, the ability to work well under pressure and maintain a high level of hygiene and sanitation.
Key Responsibilities- Cleaning, Maintenance and Trouble-shooting of Coffee Machines:
- Grinding, Dosing and Tamping:
- Extraction and Brewing:
- Milking Techniques:
- Basic understanding of making Western coffee (e.g. Latte/Cappuccino):
- Basic understanding of making latte arts:
- Able to calibrate the grinders and make an espresso/cappuccino/latte:
- Take clients' orders and serving beverages accordingly:
- Will prepare and serve our full range of hot and cold drinks, sweet and savoury snacks:
- Maintain presentation and tidiness at Cashier Counter, enforcing a high standard of hygiene and sanitation:
- Estimate demand and making the coffee accordingly, without making unnecessary wastage:
- Assist in set-up of display counter and condiments counter for service:
- Perform cashiering duties, handle cash and Point of Sales Machines, and do daily closing and balancing of cash:
- Be polite in clients' presence:
- Assist clients with regards to outlet operation:
- Update clients' feedbacks immediately to supervisor:
- Have good eye contact when speaking with another:
- Communicate effectively including with team members:
- Practice good food hygiene and personal hygiene:
- Take care to prevent any food contamination:
- Reinforce all outlets follow strictly:
- Observe safe work procedures when handling equipment:
- Follow employees' entrance and emergency procedures at clients' premise:
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