Loan Operations Specialist

6 days ago


Singapore HELIUS TECHNOLOGIES PTE. LTD. Full time
Job Overview

In your role as a Loan Operations Specialist at HELIUS TECHNOLOGIES PTE. LTD., you will play a vital part in the loan processing and documentation review process. Your attention to detail and organizational skills will ensure that transactions are accurately booked into bank systems, meeting established cut-off times.

Key Responsibilities

The successful candidate will be responsible for supporting businesses in processing loan documentation reviews and booking transactions accurately into bank systems. This involves collaborating closely with the team to uphold and improve service standards based on established cut-off times. You will also initiate and follow up on production tickets to resolve systemic issues and address outstanding cases pending confirmation or clarification. Additionally, you will participate and lead mini operational excellence or continuous improvement projects to enhance the agility and control of processes and scalability of existing resources.

Salary Information

We offer an attractive salary of SGD 45,000 - 60,000 per annum, commensurate with experience. If you possess excellent customer service skills, strong communication abilities, and a keen eye for detail, we encourage you to apply for this exciting opportunity.

Required Skills and Qualifications

To excel in this role, you should have excellent customer service skills, CRM knowledge, and proficiency in Microsoft Office and Excel. Experience in banking and customer satisfaction is highly desirable. As a skilled communicator, you will be able to effectively collaborate with the team to achieve common goals. We value teamwork, target-driven individuals who can adapt to changing priorities and deadlines.

Benefits

At HELIUS TECHNOLOGIES PTE. LTD., we believe in providing a supportive work environment that fosters growth and development. As a Loan Operations Specialist, you will enjoy a comprehensive benefits package, including medical insurance, retirement plan, and paid time off. We prioritize employee well-being and aim to create a positive work-life balance.

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