Cleaning Team Lead
9 hours ago
We are seeking an experienced and skilled Cleaning Team Lead to join our team at M-POWER HUMAN RESOURCE PTE. LTD. The ideal candidate will have a proven track record of successfully leading cleaning teams and ensuring high standards of cleanliness and customer satisfaction.
Main Responsibilities:
- Plan and coordinate cleaning schedules and tasks to ensure efficient use of resources and meet customer expectations.
- Supervise and train cleaning staff on cleaning procedures, equipment usage, and customer service standards.
- Monitor and maintain cleaning equipment, supplies, and materials to ensure optimal performance and minimize waste.
- Collaborate with the Operations Manager to establish and implement cleaning standards and procedures.
- Respond to customer complaints and concerns in a professional and courteous manner.
- Perform other duties as assigned by the Manager and Clients.
Requirements:
- At least 1 year's experience in a supervisory role in the cleaning industry.
- Excellent leadership, communication, and customer service skills.
- Able to work flexible hours, including night shifts, weekends, and public holidays.
- Strong problem-solving and time management skills.
- Ability to work independently and as part of a team.
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