Professional Collections Specialist

3 days ago


Singapore HSBC BANK (SINGAPORE) LIMITED Full time
Job Overview:
Hoping to make a real impression in your career?
You've come to the right place. At HSBC, we're committed to helping our customers achieve their goals through expert financial services. Our team is seeking a skilled Professional Collections Specialist to join us in Singapore.

About the Role:
This dynamic role will see you working closely with colleagues and external partners to ensure that our clients' financial obligations are met efficiently and effectively. As a key member of our team, you'll be responsible for managing delinquent accounts, collaborating with lawyers and debt collectors, and negotiating repayment plans with customers.

Key Responsibilities:
- Develop strong relationships with internal and external stakeholders to drive business growth
- Analyze customer accounts to identify opportunities for recovery and implement effective strategies to minimize losses
- Collaborate with legal teams to pursue debt recovery and represent HSBC's interests in court proceedings
- Provide exceptional customer service, responding to queries and resolving issues in a timely and professional manner

Requirements:
- 2 years of experience in collections or a related field, with a proven track record of success
- Strong analytical and problem-solving skills, with the ability to think creatively and outside the box
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and external partners
- Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously

What We Offer:
- A competitive salary of SGD $55,000 - $65,000 per annum, based on experience
- Opportunities for career growth and professional development, with access to training programs and mentorship
- A collaborative and supportive work environment, with a diverse and inclusive team
- Recognition and rewards for outstanding performance, including bonuses and employee recognition programs

About Us:
HSBC Bank (Singapore) Limited is a leading international bank with a presence in over 80 countries worldwide. We're committed to making a positive impact on the communities we serve, through sustainable practices and charitable initiatives.
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