Multilingual Healthcare Professional
2 days ago
We are seeking a highly skilled Multilingual Healthcare Professional to join our team at COTOVIA PTE. LTD. as a Medical Interpreter.
Salary Information
The estimated salary for this role is SGD 60,000 per annum, commensurate with experience and qualifications.
Job Responsibilities
This position involves serving as an interpreter for patients and team members, conveying medical information between speakers of Japanese and English languages. Key responsibilities include:
- Interpreting medical information accurately and completely
- Conveying complex ideas simply so that the lay person can understand
- Serving as a cultural and linguistic resource to both patients and healthcare providers
- Maintaining patient confidentiality and adhering to clinic policies and procedures
Clinic Operations Duties
The successful candidate will also be responsible for managing the Clinic's operation and administration, including:
- Implementing policies, procedures, and systems for enhancing patient flow and customer satisfaction
- Managing billing procedures, insurances, and cash payments
- Troubleshooting issues in electronic medical records and other systems
- Monitoring compliance and effectiveness of standards and work processes
Basic Reception, Administration, and Dispenser Duties
In addition, the Medical Interpreter will perform various administrative tasks, including:
- Answering phone calls in a courteous and professional manner
- Receiving and conveying messages in writing, verbally, or electronically
- Prioritizing patients according to urgency of condition
- Registering new patients and handling different categories of patients
Knowledge, Skills, and Qualifications
To be successful in this role, you will need to possess:
- At least 2 years' working experience in customer service or medical clinic settings
- Fluency in spoken and written Japanese and English
- Strong communication skills and awareness of cultural diversities
- Excellent customer service skills
- Good interpersonal skills and ability to relate positively with patients, doctors, and colleagues
Benefits and Work Environment
COTOVIA PTE. LTD. offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a valued member of our team, you can expect to enjoy benefits such as competitive salary, comprehensive training, and a chance to make a real difference in people's lives.
Learn more about this exciting opportunity to join our team as a Medical Interpreter.
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