Senior Technical Officer

2 days ago


Singapore ADEMCO (FAR EAST) PTE LTD Full time
Job Title: Senior Technical Officer

We are seeking a highly skilled and experienced Senior Technical Officer to join our team at ADEMCO (FAR EAST) PTE LTD. As a Senior Technical Officer, you will be responsible for executing service and maintenance workflow, liaising with clients, and mentoring a team of service team members.

Key Responsibilities:
  • Execute service and maintenance workflow to ensure timely delivery and completion of troubleshoot and service/maintenance of security systems at clients' premises.
  • Liaise closely with client representatives on all service/maintenance related issues to ensure customer satisfaction.
  • Mentor a team of service team members to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Assist the supervisor in employing teams on service deliveries and distribute responsibilities to ensure optimal results.
  • Manage day-to-day client interactions and expectations to ensure customer satisfaction.
  • Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients' premises.
  • Familiarise yourself with each client's business, organization, and objectives to deliver customer satisfaction.
  • Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
  • Perform any other technical tasks as and when required.
Requirements:
  • Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
  • Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems, and CCTV systems is a must.
  • Good interpersonal and problem-solving skills.
  • Independent, self-motivated individual who is able to work under minimum supervision.
  • Only Singaporeans may apply.
  • This job is suitable for older workers.

Please indicate in your profile your expected salary as you apply. Thank you.

Tell employers what skills you have:

  • Troubleshooting
  • Interpersonal Skills
  • Workplace Safety
  • Electrical
  • Access Control
  • CCTV
  • Security Management
  • Compliance
  • Intrusion Detection
  • Customer Satisfaction
  • Project Coordination
  • Facilities Management
  • Electrical Troubleshooting
  • Repair & maintenance
  • System Maintenance
  • Workplace Safety and Health


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