Food Court Operations Manager

5 days ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

Company Overview

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The Supreme HR Advisory Pte. Ltd.

A leading provider of human resources advisory services, committed to delivering innovative solutions that drive business growth and success.

Job Description

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  • Lead a team of Senior / Food court Manager in achieving sales targets and overall performance of outlets
  • Provide guidance to Senior / Food court Manager and F&B Supervisor to maintain smooth daily operations of the Food courts and Coffeeshops
  • Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
  • Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
  • Assist inspectors of relevant authorities/ agencies such as NEA, SFA and Civil Defense during outlet inspection and follow-up actions.
  • Liaise with landlords on building matters, joint promotions and events.
  • Responsible in marketing of food stalls to tenants and ensure outlet's prompt collection of rental from tenants
  • In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
  • Responsible for sourcing qualified tenants / food types to fill up vacant stalls and to ensure that all vacant stalls are filled
  • Propose activities according to market needs.
  • Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
  • Able to handle daily sales settlement
  • Work with Business Development and Project to identify potential new business opportunities, sites, source, build and renovate
  • Responsible for the financial and operational performance of the Food court and Coffeeshop of designated area
  • Work with senior management and financial team on outlets' budgets.
  • Establish overall business plans and provide regular reports on area performance, sales and financial budget analysis to senior management
  • Provide solutions to improve the bottom line to outlet's Profit and Loss.
  • Maintain and improve established quality and service standards
  • Develop employees by providing ongoing feedback for operational improvement and establishing performance expectations
  • Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
  • Conduct regular checks on the hygiene, service standards and quality of products, and provide feedback internally and to stall tenant.
  • Ensure selling prices of stalls according to agreements.
  • Assess and provide evaluation of stall tenants' performance.
  • Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
  • Conduct weekly and monthly outlet's meeting
  • Ensure M&E works according to schedule.

Salary

$4200 - $5000 per month

Required Skills and Qualifications

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  • Diploma in F&B, supply chain or related disciplines
  • Minimum 5 years' experience in Food courts operation
  • Basic computer literacy including Microsoft Office and Google Suite
  • Must possess Class 3 license
  • Good communication and leadership skills
  • Ability to work independently and as part of a team
  • Proven track record of achieving sales targets and improving operational efficiency

Benefits

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  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunities for career advancement
  • Recognition and reward for outstanding performance

About The Role

This is an exciting opportunity to join our team as a Food Court Operations Manager. As a key member of our operations team, you will be responsible for leading a team of Senior / Food court Manager in achieving sales targets and overall performance of outlets. You will also provide guidance to Senior / Food court Manager and F&B Supervisor to maintain smooth daily operations of the Food courts and Coffeeshops.

Tell Employers What Skills You Have

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  • Class 3 License
  • Courts
  • Budgets
  • Microsoft Office
  • Housekeeping
  • Defense
  • Landlords
  • Supply Chain
  • Tenant
  • Administration
  • Selling
  • Marketing
  • Business Development
  • Sourcing
  • Cost Control
  • Computer Literacy

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