Dedicated Care Team Leader
5 days ago
At St. Hilda's Community Services Centre, we are seeking a highly skilled and dedicated Care Team Leader to join our team.
Job OverviewThe successful candidate will be responsible for overseeing the day-to-day operations of our centre, ensuring the smooth delivery of services to our clients.
Responsibilities:
- Manage and supervise a team of nursing aides, healthcare assistants, and support staff to provide exceptional care to our clients.
- Assist the Centre Manager in monitoring corporate Key Performance Indicators (KPI) and formulating Standard Operating Procedures (SOP) to ensure efficiency and effectiveness.
- Coordinate collaboration between different programmes and centres to ensure seamless transitions of patient care.
- Develop and implement policies and procedures to promote a culture of excellence and quality service.
- Ensure compliance with regulatory requirements and maintain accurate records.
- Foster positive relationships with clients, families, and stakeholders through effective communication and customer service skills.
- Maintain up-to-date knowledge of industry developments and best practices to inform decision-making and improve services.
To be considered for this role, you must possess:
- A relevant qualification in health administration or a related field.
- Proven experience in leadership and management roles, preferably in a healthcare setting.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong analytical and time-management skills.
We offer a competitive salary of $80,000 per annum, plus benefits and opportunities for professional growth and development.
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