Academic Success Coach

2 days ago

Singapore beBeeAcademic Full time $48,000 - $72,000

The Academic Support Specialist plays a pivotal role in ensuring student success. This dynamic professional fosters an inclusive environment, providing timely interventions and tailored support to address academic challenges.

Key Responsibilities
  • Monitor student performance, attendance, and engagement to identify at-risk students.
  • Develop and implement personalized support plans with consistent follow-up.
  • Track and support students on Conditional or Reprieved status, including enrollment in required support programs.
  • Manage access to the study support portal.
  • Collaborate with faculty, assessment teams, and other departments to report and monitor student progress.
Academic Skills Development & Integrity Education
  • Deliver one-on-one or group academic skills support, including writing, referencing, and exam strategies.
  • Conduct academic integrity workshops, covering plagiarism, paraphrasing, AI use, and time management.
  • Assist students in understanding breaches and conduct confirmation or inquiry sessions.
Academic Misconduct Management
  • Handle academic misconduct cases in accordance with policies.
  • Review, process, and document misconduct cases, communicating outcomes sensitively.
  • Advise staff and students on conduct expectations while maintaining confidentiality.
Academic Status & Appeals Management
  • Support students through academic appeals and provide guidance on procedures.
  • Collect documentation and prepare for academic status review meetings.
  • Participate in Board of Examiners meetings and update student management systems accordingly.
  • Notify parents/guardians of minor students' academic progress where relevant.
Stakeholder Engagement & Quality Assurance
  • Liaise with other support services for holistic student support.
  • Assist with policy review, code of conduct communication, and preparation for audits or regulator reviews.
  • Collaborate with campuses for consistent case handling and quality assurance.
Requirements
  • Bachelor's degree or equivalent qualification in a relevant field.
  • Relevant experience in student support services, academic skills development, or academic integrity management.

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