Beauty Operations Director
2 days ago
We are Singapore's first international multi-brand beauty retail store, aiming to capture the hearts of beauty shoppers with a wide range of luxury beauty products including skin & body care, fragrances, and makeup. Our logo is a black quill pen, symbolic of a woman's beauty, elegance, and knowledge.
Job OpportunityWe are seeking an experienced Store Manager to join our team. As a part of this role, you will get an opportunity to be trained in a global hair care brand suite of products and services/techniques.
Key Responsibilities- Team Leadership: Recruit, hire, train, and develop hair therapists and beauty advisors. Provide coaching and feedback, fostering a positive work environment.
- Customer Service: Lead by example to ensure exceptional customer service in addressing customer inquiries and complaints promptly. Create a welcoming atmosphere for all customers.
- Sales and Marketing: Develop strategies to achieve sales targets and KPIs. Monitor sales and analyze metrics for improvement. Collaborate with marketing for promotional activities and events.
- Operations Management: Oversee daily operations, including opening and closing procedures, inventory management, conduct stock checks, and ensure accurate displays. Maintain store cleanliness and visual merchandising standards.
- A minimum of 5 years of experience in retail management in the beauty or haircare services industry.
- A proven track record of achieving sales targets and managing a team.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service skills.
- Proficient in Microsoft Office and retail management software.
- In-depth knowledge of beauty and haircare products.
- Able to work weekends and public holidays.
$80,000 - $120,000 per annum, depending on experience.
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