Process Support Specialist
4 weeks ago
At LAM RESEARCH SINGAPORE PTE LTD, we are seeking a highly skilled Process Support Specialist to join our team.
About the RoleThis is an exciting opportunity to work with cutting-edge plasma etch / clean / deposition systems and provide process support and installation services to our customers.
Job Responsibilities- Process Development and Installation: Provide technical support for the installation of new plasma etch / clean / deposition systems at customer sites. This includes designing, evaluating, and documenting process windows for new installations or Lam recommended field hardware modifications / upgrades.
- Customer Collaboration: Work closely with the Account team and customers to understand their technology roadmaps, process flow, inflection points, requirements, and business issues / challenges. Identify areas where Lam can add value.
- Startup and Commissioning: Perform startup of 'capacity add' Lam systems by matching results to existing systems and applications.
- Data Analysis and Reporting: Design and complete simple DOE evaluations to characterize process windows for new installations or Lam recommended field hardware modifications / upgrades. Conduct experiments and tests, collect and analyze data, and generate reports for internal and external distribution.
- Process Development and Improvement: Develop new processes for new and/or existing customer applications.
- Customer Relations: Professionally represent the company to customers, utilizing knowledge of the company's product lines and services to keep existing/potential customers informed when new/additional needs are identified.
- Maintenance and Safety: Maintain company-assigned equipment in good working condition, secure, and accounted for. Ensure safe working conditions at the work site.
To succeed in this role, you will need:
- Engineering Degree or Equivalent: A degree in engineering, chemistry, physics, or a related field.
- Analytical Mind: Systematic and analytical thinking skills.
- Excellent Communication Skills: Good communication and interpersonal relations skills.
- Tech Savvy: Ability to actively engage customers on technical solutions.
- Fabrication Experience: Ability to work in a fab environment and perform standby duties.
The estimated annual salary for this position is around $120,000 - $180,000, depending on experience and qualifications.
We offer a competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
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