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Bank Service Representative

2 months ago

Singapore STATE BANK OF INDIA Full time
Job Summary

We are seeking a highly skilled and experienced Bank Service Representative to join our team at the State Bank of India. As a Bank Service Representative, you will be responsible for providing exceptional customer service and handling various banking transactions with accuracy and efficiency.

Key Responsibilities
  • Customer Service
    • Act as the service ambassador for the branch, ensuring a positive and welcoming experience for all customers.
    • Handle walk-in and phone enquiries with a high degree of accuracy and professionalism.
    • Make sale referrals to Relationship Managers to drive business growth.
  • Cash Handling
    • Process various types of counter transactions, including cash and cheque deposits, withdrawals, and loan payments.
    • Handle cash, including foreign currency and travellers' cheques, with attention to detail and accuracy.
    • Reconcile cash and cheques, ensuring accuracy and completeness.
  • Logistics Management
    • Oversee the upkeep of the branch, ensuring a clean and organized environment.
    • Manage stationery and logistics requisitions for the branch.
    • Maintain sufficient stocks of brochures, flyers, and application forms.
  • Requirements
    • Diploma holders and above with a minimum of 3 years of experience in a similar role.
    • Proven experience in cash handling and over-the-counter banking transactions.
    • Strong interpersonal skills and a high degree of accuracy.
    • Able to work with a high degree of flexibility and adaptability.