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Enterprise Solutions Specialist

2 weeks ago

Singapore beBeeEnterprise Full time $90,000 - $120,000

Imagine working for a global leader in financial technology, where your expertise helps drive business growth and success.

Job Description:

As a member of our Enterprise Technology Services group, you play a pivotal role in maintaining the technological stability and mitigating financial risk for our clients across their Bloomberg solutions and workflows.

Working as part of a global team of financial technology support specialists, you will be responsible for servicing the production needs of our customers. Strategically focused on the overall customer experience, you will develop strong relationships with them from handling production support issues through to proactive engagements.

You will work closely with our engineers, solutions architects, and product development teams to uncover opportunities, manage production releases, and position enhancements.

Responsibilities:
  • Analyze and troubleshoot issues for our global client's production environments, examining root causes and offering timely solutions
  • Partner with Engineering and Product teams to design and implement future system and product changes to prevent production incidents and outages

Location: Singapore

Business Area: Sales and Client Service