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Pet Care Specialist

2 months ago

Singapore PET LOVERS CENTRE PTE. LTD. Full time
Pet Care Consultant Job Description

We are seeking a highly skilled Pet Care Consultant to join our team at PET LOVERS CENTRE PTE. LTD. The ideal candidate will have a strong background in animal husbandry and excellent customer service skills.

Key Responsibilities:
  • Support the day-to-day operations of our retail store, ensuring a seamless customer experience.
  • Exhibit in-depth knowledge of animal husbandry to address customers' concerns and provide expert advice.
  • Maintain and convey detailed product knowledge to meet customers' needs.
  • Assist customers in selecting the right products and services for their pets, providing personalized recommendations.
  • Execute sales strategies to meet sales targets and exceed customer expectations.
  • Manage customer loyalty programs and foster long-term relationships with customers.
  • Ensure the well-being of pets in our care and provide technical support to team members.
  • Adhere to company policies, procedures, and SOPs.
Requirements:
  • Degree in Veterinary Science or related field.
  • Excellent customer service, communication, and presentation skills.
  • Able to commit to retail hours.
Benefits:
  • Competitive salary up to $310.
  • Gamification incentives for top performers.
  • Medical reimbursement, health insurance, and quarterly meal allowance.
  • Team bonding, long service award, and staff purchase discount.