Sales Engineer

4 weeks ago

Singapur, Singapore Johnson Controls Full time

Job Summary:

We are seeking a highly motivated Sales Engineer to join our team at Johnson Controls. As a Sales Engineer, you will be responsible for identifying customer needs, offering solutions, and maximizing opportunities for growth.

Key Responsibilities:

  • Key point of contact for clients, answering queries, and providing technical advice.
  • Build and maintain good customer relationships, coordinate new and repeat sales to ensure 100% customer satisfaction.
  • Extensive interaction with customers, partners, and internal stakeholders via phone and email.
  • Enquiry handling, preparation, send, and follow up on quotations.
  • Address clients' concerns around technical capabilities and commercial viability.
  • 100% follow up sales opportunities via Salesforce.com and ensuring no overdue and accurate up-to-date opportunity pipeline.
  • Listen, understand, and convey customer requirements to solutions and business opportunities.
  • Provide reliable solutions for all commercial and basic technical issues to ensure complete customer satisfaction.
  • Plan and implement strategies, reporting accurately on sales and business activities.
  • Gains customer acceptance by explaining or demonstrating cost reductions and operational improvement of using specific products and/or solutions.
  • Participation with other regional sales colleagues in sharing marketing intelligence on market growth, movement, and opportunities to improve revenue.
  • Submit orders and confer with Customer service executive.
  • Coordinate with sales team and demand planner for forecast orders and special pricing (SPR).
  • Maintain professional and technical knowledge by attending educational workshops and training.
  • Review professional publications, establishing personal networks.
  • Contribute to sales' effectiveness by identifying short-term and long-range issues that must be addressed, provision of necessary information and commentary pertinent to deliberations, recommending options and course of actions.
  • Performance of any ad-hoc duties as assigned.

Add on Responsibilities:

  • Cross-function from Water Mechanical business unit to Special Hazard BU. Added on responsibility to pick up new knowledge for Engineered and Foam system.
  • Process strong and positive working attitude.
  • Learn to identify accounts with potential for growth, develop account plans, and garner helps from other departments to achieve desired goals.
  • Aadopting additional knowledge in SAP to determine improvement by analyzing cost-benefit ratios of project, supplies, service application.
  • Strong involvement with Order Fulfillment at factory level to ensure healthy order backlog and meet monthly target.
  • Participate in once weekly night meeting with factory for order fulfillment.

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