Insurance Claims Liaison Specialist

7 days ago


Singapore FLINTEX CONSULTING PTE. LTD. Full time
Job Description

The Insurance Claim Executive position at Flintex Consulting PTE. LTD. is a key role that requires an individual with excellent negotiation and communication skills to effectively manage claims from initiation to closure.

Responsibilities:
  • Claims Negotiation: Coordinate with Claims Advisors to support claims negotiation and settlement, ensuring timely and accurate submission of Letter of Demand (LODs).
  • Claim Document Management: Gather, analyse, and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers.
  • Customer Communication: Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers.
  • Claims Closure: Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers' offers.
  • Report Maintenance: Update related reports/records for on-time tracking of status and submit closed cases to CSCs for secured storage.
Requirements:
  • Experience: At least 2 years of working experience handling Motor Insurance.
  • Education: Minimum GCE "O" level.
  • Skillset: Independent individual who is able to multi-task in a fast-paced environment, meticulous, committed, and a strong team player.

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