Senior Bakery Operations Manager
7 days ago
Four Leaves PTE. LTD.
Salary: SGD 45,000 - SGD 60,000 per annumThis is a senior leadership role in our bakery outlet, responsible for overseeing day-to-day operations and leading a team of staff members to deliver exceptional customer service and satisfaction.
Job Responsibilities:- Operations Management: Oversee the opening and closing procedures of the bakery outlet, ensuring smooth daily operations and maintaining high standards of quality and cleanliness.
- Team Leadership: Supervise and lead a team of staff members, providing guidance and support to ensure high performance and productivity, fostering a positive working environment and team cohesion.
- Training and Development: Train, mentor, and supervise new staff members, providing coaching and feedback to ensure they meet the required standards.
- Customer Service: Address customer complaints and resolve issues promptly, monitor customers' feedback, and implement improvements to enhance the overall customer experience.
- Inventory Management: Oversee inventory levels and stock replenishment, conduct regular stock audits, and manage stock discrepancies.
- Finance and Administration: Perform cashiering functions, manage daily cash sales handling and financial transactions, and track sales targets and performances.
- Nationality: Singaporean only.
- Experience: Proven experience in a retail sales or F&B environment, with at least 1-2 years in a supervisory or managerial role.
- Skills: Strong leadership and team management skills, excellent communication and interpersonal skills, customer-focused mindset, ability to work effectively in a fast-paced dynamic environment.
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