Operations Director

3 days ago


Singapore GYU-KAKU SINGAPORE PTE. LTD. Full time
Job Title: Operations Director

At GYU-KAKU SINGAPORE PTE. LTD., we are seeking an exceptional Operations Director to spearhead our global restaurant expansion. If you possess a strong background in Food and Beverage operations, excellent leadership skills, and a customer-centric approach, this opportunity is for you.

We offer a competitive salary of SGD 12,000 per month, commensurate with experience.

Company Overview

Gyu-Kaku, a renowned Yakiniku restaurant chain, has been delighting customers with its high-quality services and affordable prices. With over 1,200 restaurants worldwide, we are committed to providing exceptional dining experiences while fostering a positive work environment.

Key Responsibilities:
  1. Establish and streamline Standard Operating Procedures (SOPs) for various outlets to ensure seamless operations.
  2. Collaborate closely with Restaurant Managers and Branch Chefs to develop new menu concepts and recipes that meet customer expectations.
  3. Maintain strict quality control measures at central kitchen and outlets to guarantee consistency.
  4. Develop training programs to equip new managers with the necessary skills to excel in their roles.
  5. Take charge of setting up new outlets, negotiating with landlords, and driving operational excellence across all locations.
  6. Safeguard our brand's reputation by handling challenging situations effectively.
  7. Prepare comprehensive monthly reports for Japan HQ, highlighting key performance indicators and areas for improvement.
Required Skills and Qualifications:
  • Proven experience in managing F&B operations, with a strong track record of success.
  • Excellent leadership and interpersonal skills, with the ability to motivate and guide staff effectively.
  • Demonstrated expertise in customer service, ensuring exceptional experiences for every guest.
  • Strong organizational and problem-solving skills, with the ability to multitask and prioritize tasks efficiently.
Benefits:

We offer a dynamic and supportive work environment, opportunities for growth and professional development, and a comprehensive compensation package, including health insurance, paid time off, and bonus incentives.



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