Service Delivery and Sustainability Expert
5 days ago
Barghest Building Performance PTE. LTD. is seeking a skilled Service Delivery and Sustainability Expert to join our team. As a key member of our organization, you will play a crucial role in ensuring the smooth operation of our facilities and services.
Key Responsibilities
• Coordinate with maintenance contractors to review checklists and ensure customer satisfaction within set timeframes.
• Collaborate with the data analytics team to improve automation of data gathering, analysis, and reporting, including fault detection and root cause identification.
• Develop and maintain comprehensive energy conservation action plans, incorporating previous and ongoing efforts, as well as short-, intermediate-, and long-term goals.
• Prepare operational and maintenance schedules according to MIS requirements.
• Work closely with the customer support team to ensure excellent customer satisfaction.
• Identify potential upselling opportunities at client sites during regular or ad-hoc maintenance visits.
• Remotely monitor system operations and performance, responding promptly to emergencies when necessary.
• Familiarize yourself with refrigeration systems, chillers, compressors, cooling towers, FCUs, cold rooms, ETV doors, and related controllers.
• Work collaboratively with teams to deliver work within planned schedules.
• Collect onsite operating parameters, such as cold room and space temperatures, and verify them with SCADA data.
• Collaborate with internal teams on controls and programming-related onsite works.
Requirements
• Diploma or Bachelor's degree in Mechanical or Electrical Engineering, or equivalent qualifications.
• Experience in electrical or mechanical troubleshooting would be advantageous.
• Strong understanding of HVAC systems, including chiller plants, FCUs, SCADA, and air-side equipment.
• Excellent communication and analytical skills are essential for success in this role.
Benefits
This exciting opportunity offers a competitive salary of SGD 85,000 - 110,000 per annum, depending on experience.
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