Regional Delivery Executive

4 weeks ago


Singapur, Singapore SAP Full time
Job Description

SAP is seeking a highly skilled Regional Delivery Executive to join our team. As a key member of our Customer Services & Delivery (CS&D) Board Area, you will be responsible for leading delivery excellence by consistently meeting customer commitments.

Key Responsibilities
  • Define delivery models for customer projects and programs, ensuring maximum customer business value.
  • Lead engagement-planning and program-planning activities, overseeing the delivery of multiple projects.
  • Develop corrective plans for engagements at risk of escalation and manage senior stakeholders through the escalation lifecycle.
  • Manage program stakeholder satisfaction, resolving political, resource, budgeting, change, and legal issues affecting the program.
  • Maximize use of near- and offshore delivery by SAP and its partners to achieve cost advantages for the client and SAP.
Requirements
  • 15+ years of program delivery experience, with advanced skills in executive communications, stakeholder management, and legal and commercial aspects of working with customers.
  • Proven ability to manage multiple large-scale, high-risk projects, programs, and engagements across organizational and national boundaries.
  • Strong business acumen, with excellent understanding of SAP solutions and consulting business processes and functions.
  • Highly developed business acumen, with liaison and consultative skills, negotiating skills within a context of high political sensitivity and conflicting interests.
About SAP

SAP is a market leader in end-to-end business application software and related services. We help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. At SAP, we believe in unleashing all talent and creating a better and more equitable world.

We are proud to be an equal opportunity workplace and are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.



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