Power Systems Specialist
2 weeks ago
We are seeking a highly skilled Customer Engineer, Power to join our team at Vertiv.
About Us
At Vertiv, we believe in a future where technology and human progress go hand-in-hand. Our mission is to empower customers with innovative solutions that drive business success.
Your Role
As a Customer Engineer, Power, you will play a critical part in delivering exceptional customer experiences. Your primary responsibilities will include:
- Technical Support: Provide expert technical assistance to field engineers and collaborate with the technical support team to resolve product issues.
- Methodology Development: Create Method of Statement, Risk Assessment, Site Acceptance Test procedures, and Incident Reports to ensure quality and efficiency.
- Client Management: Foster strong relationships with clients by addressing their concerns promptly and ensuring remedial actions are taken.
- Safety and Compliance: Uphold OH&S requirements and ensure team members have access to necessary tools, equipment, and training.
- Training and Development: Maintain competence levels by engaging in regular training and updating personal knowledge to meet the demands of the role.
Requirements
To succeed in this role, you will need:
- A minimum of 5 years' experience in the power industry, specifically with UPS and DC Rectifier products, preferably in a data center environment.
- In-depth knowledge of data center/M&E/critical environment technologies.
- A solid understanding of operations management principles.
What We Offer
We provide a competitive salary range of $80,000 - $110,000 per annum, depending on your qualifications and experience. Our benefits package includes opportunities for professional growth, flexible work arrangements, and a collaborative work environment.
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