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Team Leader

3 weeks ago

Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full time

Pinnacle Credit Services Pte. Ltd. is seeking a highly skilled and experienced professional to fill the role of Team Leader - Credit Operations.

About the Role

We are looking for a seasoned leader to oversee the day-to-day operations of our credit collection team. The successful candidate will be responsible for managing a team of professionals, implementing strategies to improve service delivery, and ensuring compliance with regulatory guidelines.

The ideal candidate will possess excellent leadership skills, a strong understanding of credit operations, and the ability to work effectively under pressure.

This is an exciting opportunity to join a dynamic team and contribute to the growth of our organization.

Key Responsibilities
  • Manage a team of credit collectors and provide guidance on best practices and procedures.
  • Develop and implement strategies to improve service delivery and increase revenue.
  • Ensure compliance with relevant laws and regulations, including MAS Guidelines on Outsourcing.
  • Conduct regular performance reviews and provide constructive feedback to team members.
Requirements
  • Bachelor's degree in any discipline or relevant experience.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively under pressure and meet deadlines.
  • Minimum 3-4 years of experience in credit operations or a related field.