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Host and Hostess Manager

3 weeks ago

Singapore ODETTE RESTAURANT PTE. LTD. Full time

At Odette Restaurant, we are passionate about shaping a city through our industry. Our Front of House team is integral to the guest experience, often being the first encounter with our brand. As a Service Ambassador, you will set the scene for our team to deliver unparalleled service and experiences to our guests.

You will be responsible for managing reservations, assisting managers with seat plans, and ensuring menus are up-to-date and presentable. You will also address guests by name, recognise special occasions or dietary requirements, and pass on information to teammates for a personalised guest experience.

We offer a range of benefits, including a monthly sales incentive, medical and insurance coverage, employee dining discounts, celebrations for key milestones, and one month sabbaticals for long-service individuals.

Key responsibilities include:

  • Greet guests promptly as they arrive at the restaurant
  • Manage reservations through various communication channels
  • Assist managers with seat plan arrangements for each service
  • Ensure menus are changed according to lunch or dinner service and up-to-date and presentable
  • Address guests by name, recognise special occasions or dietary requirements, and pass on information to teammates for a personalised guest experience