Strategic Industry Development and Membership Officer
12 hours ago
Company Overview
Established in 1973, Singapore Logistics Association (SLA) serves as a leading trade association promoting professionalism and excellence within the logistics industry.
With a diverse membership of close to 670 business entities offering various logistics services, SLA engages with logistics companies, academia, trade associations, government agencies, international organisations, and professionals to advance the industry's capabilities.
Servicing as a strong fraternity advocate, SLA supports its members through training programs and lifelong learning opportunities at The Logistics Academy, a registered Private Education Institute.
Job Summary
We are seeking an exceptional Strategic Industry Development and Membership Officer to join our team. As a key member, you will contribute to developing and executing industry development programs and initiatives, while overseeing day-to-day operations of membership services, including member onboarding, renewals, and inquiries.
About You
We are looking for a highly adaptable, analytical, and self-motivated individual with excellent communication and interpersonal skills. Preferably, you have knowledge of ISO 9001:2015 quality management systems. If you possess leadership and teamwork abilities, enjoy meeting people at all levels, and can work independently as well as part of a team, we encourage you to apply.
Responsibilities
- Rend full secretariat support, including reception duties, mailing, filing, and liaising with vendors on office equipment maintenance and procurement.
- Manage, respond to or redirect inquiries received through the SLA mail, ensuring prompt and professional communication.
- Coordinate meetings and events organised by corporate and industry committees.
- Maintain claims, prepare payment vouchers, handle receipts, banking, and provide records to the appointed accountant and auditor.
- Implement and comply with ISO 9001:2015 quality management system requirements.
- Prepare presentation slides, meeting agendas, minutes, and follow-up actions for committees and working groups.
- Oversee day-to-day operations of membership services, including member onboarding, renewals, and inquiries.
- Maintain and update the membership database for accuracy and completeness.
- Develop and implement strategies to attract new members and retain existing ones.
- Coordinate member engagement activities, including networking events, workshops, and webinars.
- Assist in the development and execution of industry development programs and initiatives.
- Collaborate with industry partners, government agencies, and stakeholders to identify growth and improvement opportunities.
- Conduct research and analysis on industry trends and challenges to support program development.
- Coordinate participation of SLA delegates in international events.
- Support event planning and coordination, including promotional materials preparation, logistics management, and on-site assistance.
Requirements
- Degree holder with excellent communication / interpersonal skills and experience in administrative roles.
- Able to work independently as well as in a team.
- Knowledge of ISO 9001:2015 quality management system is preferred.
Salary
$55,000 - $65,000 per annum, depending on qualifications and experience.
Benefits
This role offers a comprehensive compensation package including annual leave, medical benefits, and retirement plan. If you are passionate about contributing to the growth and success of the logistics industry, please submit your application today
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