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Customer Service Representative
3 weeks ago
We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. This is a permanent, full-time position that requires excellent communication skills and the ability to work independently.
About the Role:
This role involves coordinating and managing existing and new customer accounts, handling phone calls effectively, delivering outstanding customer service, and maintaining positive relationships with vendors and customers. If you have experience in logistics or customer service and are looking for a challenging and rewarding opportunity, we encourage you to apply.
Key Responsibilities:
- Coordinate and manage existing and new customer accounts.
- Handle phone calls effectively and respond to customer inquiries in a timely manner.
- D deliver outstanding customer service and resolve customer issues efficiently.
- Maintain positive relationships with vendors and customers.
- Prepare shipment quotes and arrange shipments as needed.
- Utilize multitasking skills in a fast-paced environment and software programs.
Requirements:
- A minimum of 1 year of relevant working experience required.
- Excellent communication and interpersonal skills essential.
- Ability to work independently and collaboratively.
- Logistics related background advantageous.
Benefits:
This role offers a competitive salary and benefits package, including opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we invite you to apply for this exciting opportunity.
About Us:
We are a dynamic and growing organization committed to delivering high-quality products and services to our customers. Our team is dedicated to excellence and innovation, and we are seeking like-minded individuals to join us on our journey.
