Highly Skilled IT Support Professional Wanted

3 days ago


Singapore SINGAPORE COMPUTER GUYS PTE. LTD. Full time
Job Overview

Singapore Computer Guys PTE. LTD. is seeking a highly skilled and experienced IT support professional to join our team as a Senior System Administrator.

About the Role

We are looking for an individual with a strong background in IT support, preferably with 5 years of experience in a corporate environment. The ideal candidate will have excellent technical skills, including Windows Server knowledge (AD, GPOs, OU experiences) and proficiency in both written and spoken English.

Key Responsibilities
  • Provide Level 2/3 IT support to end-users and infrastructure devices (onsite/remotely)
  • Deploy, manage, and maintain servers and networks (L3)
  • Troubleshoot network and server devices (Active Directory, GPOs, OUs experiences)
  • Produce reports to clients during onboarding/maintenance
  • Ensure clients' system documentation is accurate and up-to-date
  • Provide front-line IT support to employees via walk-ups, tickets, and MS Teams
  • Maintain accurate ticketing processes and asset management tracking records
  • Provide emergency requests/VVIP support/project deployment outside of business hours
  • Monitor, troubleshoot, and repair IT hardware and software
  • Handle hardware and software sourcing/purchasing/liason
  • Write and update technical documentation for end-users and the IT team
  • Assist in projects/audits/onboarding based tasks given by the IT team
  • Liaise with 3rd party vendors
Requirements
  • Minimum 5 years of experience providing IT support in a corporate environment
  • Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment
What We Offer

A competitive salary of SGD $80,000 - $100,000 per annum, depending on experience, plus additional benefits such as medical insurance, annual leave, and training opportunities.

How to Apply

If you are a motivated and experienced IT professional looking for a new challenge, please submit your resume and cover letter for consideration.



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