Technical Expert

7 days ago


Singapore beBeeTechnicalExpert Full time

Job Overview

Our team is seeking a skilled Technical Expert to provide high-quality systems support.

The ideal candidate will have excellent technical skills and be able to troubleshoot complex issues.

Key Responsibilities:
  • First-Level Technical Support: Provide initial technical assistance and troubleshooting for products and systems.
  • User Query Handling: Respond to user inquiries and incidents through ticketing systems.
  • Documentation and Knowledge Management: Maintain accurate records of technical issues and update knowledge bases.
  • System Monitoring: Conduct routine system health checks and monitoring.
  • Escalation: Escalate complex technical issues to relevant teams.

Administrative & Financial Management

  • Procurement: Process procurement requests and maintain vendor relationships.
  • Milestone Tracking: Monitor milestone payments and prepare reports.


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