
Saman Boat Attendant
1 week ago
As a Guest Service Agent, you will be responsible for ensuring a seamless experience for our guests on the sampan boat. This includes maintaining a clean and organized workstation, adhering to safety procedures, and providing exceptional customer service.
Key Responsibilities:
- Row the sampan boat in a safe and efficient manner
- Ensure that workstation is well-maintained, including equipment and working tools, and ensure the counter is stocked
- Work closely with other team members to review regularly on safety procedures and suggest optimal operations for the Sampan
- Be conversant with all facets of sampan operations, including fire safety and emergency related procedures
- Monitor and maintain the cleanliness of the sampan, ensuring the work area is litter-free and presentable at all times
- Attend to guest requests and forward them to the right department when necessary
- Monitor activities in the sampan area and report any suspicious characters, items or/and activities to the Security Department
Requirements:
The ideal candidate will possess:
- Minimum GCE O Level qualification
- Certificate in Hospitality Operations from a recognized institution (preferred)
- Excellent guest relations and communication skills
- Fluency in English (additional languages are an advantage)
- Pays attention to details and has strong customer service skills
- Ability to work independently and as part of a team
Benefits:
This role offers a unique opportunity to work in a dynamic environment and develop your skills in hospitality operations. As a Guest Service Agent, you will have the chance to make a positive impact on our guests' experiences and contribute to the success of our organization.
Others:
As a team player, you will be required to adhere to and abide by all rules, regulations, policies and procedures of the organization.
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