Senior Deployment Executive

7 hours ago


Singapore beBeePayment Full time $90,000 - $120,000
Terminal Operations Manager Job Summary

We are seeking a highly skilled Terminal Operations Manager to oversee end-to-end payment terminal deployment projects. The ideal candidate will have extensive experience in managing large-scale hardware deployment projects and ensuring compliance with payment security standards.

This role requires strong leadership skills, excellent communication abilities, and a proven track record of driving initiatives to enhance service quality and cost efficiency.

Main Responsibilities:
  • Develop and implement standardized installation protocols, SLAs, and KPIs for payment terminal deployments.
  • Optimize deployment workflows to reduce downtime and improve efficiency.
  • Manage junior deployment staff on installation protocols and troubleshooting.
  • Conduct training programs to upskill teams on systems and new technologies.
  • Establish performance metrics and conduct regular team evaluations.
Requirements:
  • 8+ years in field operations management, with 3+ years in payment terminal/POS deployment.
  • Proven track record managing large-scale hardware deployment projects.
  • Experience with PCI compliance and payment security standards.
  • Expertise in payment terminal hardware/software configurations.
  • Understanding of networking (Wi-Fi, Ethernet, cellular).
  • Proficiency with deployment management tools and CRM systems.


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