Senior Bartender
7 days ago
The Senior Bartender role at Conrad Singapore Orchard is a fantastic opportunity for experienced bartenders to take their career to the next level. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our discerning guests.
Key Responsibilities
- Maintain a high level of customer service focus by approaching your job with the customer always in mind.
- Take personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
- Contribute ideas and suggestions to enhance operational procedures in the hotel.
- Actively promote the services and facilities of Conrad Singapore Orchard to guests and suppliers.
- Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
- Serve beverages and / or food to guests in a friendly, courteous and timely manner, resulting in guest satisfaction.
- Prepare beverages for other servers to serve to guests, and act as the cashier for the lounge.
- Confidently know the beverage menu contents and able to explain them in detail to guests.
- Maintain proper and adequate set-up of the bar on a daily basis, including requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
- Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
- Greet guests in a courteous and friendly manner, promote and document orders for drinks.
- Mix, garnish and present drinks using standard ingredient recipes and practice prudent portion control.
- Check guests for proper identification, detect and act upon guest inebriation as trained, demonstrating knowledge of liquor laws.
- Input orders into the register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
- Receive cash from guests, return any change needed, verify validity of charges, record charges, and ensure that vouchers are properly executed in order to balance all cash.
- Complete checklists on product knowledge.
- Confidently know opening hours of all restaurants and hotel outlets.
- Recommend other restaurants and city attractions to hotel guests.
- Follow-up on any guest questions or queries immediately and if you don't know the answer, check with your Manager.
- Ensure that all service procedures are carried out to the standards required.
- Make sure that all areas are cleaned and maintained in accordance with operating procedures.
- Take personal responsibility for the service experience of all guests in your designated area.
- Smile and greet all guests as they enter and exit the bar, even if they are not designated to your section.
- Give guest service the highest priority.
- Display professional behaviour at all times.
- Avoid offensive or impolite language.
- Report any accidents / incidents to the Supervisor / Assistant Manager / Manager.
- Carry out any other reasonable duties and responsibilities as assigned.
Requirements
- Senior High School education or specialty in Hospitality.
- Good English skills to meet business needs.
- Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
- Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- Must have basic knowledge of food and beverage preparation and service of various alcohol.
- Able to remember, recite and promote the variety of menu items.
- Open minded and outgoing personality.
- Willing to work for long hours.
- Positive attitude.
About Conrad Singapore Orchard
Conrad Singapore Orchard is a luxurious hotel that offers a unique blend of comfort, style and convenience. Our hotel is strategically located in the heart of Singapore, making it an ideal choice for both business and leisure travellers. We offer a range of luxurious rooms and suites, as well as a range of amenities and services designed to make your stay with us as comfortable and enjoyable as possible.
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