
PACSS Team Leader
21 hours ago
Overview
This role is responsible for overseeing daily operations and coordinating a team of technicians in the maintenance and repair of In-Flight Entertainment (IFE) components and systems.
The successful candidate will ensure that all repair activities meet industry standards, safety regulations, and customer requirements while driving continuous improvement and operational efficiency.
This position requires strong leadership qualities, a commitment to quality and safety, and the ability to drive continuous improvement in a fast-paced repair center environment.
Responsibilities include guiding, supporting, and developing the repair team to ensure smooth daily operations and foster a positive, collaborative workplace culture.
Key Responsibilities:
Guide and mentor a team of repair technicians to achieve high performance and productivity
Allocate tasks and manage daily workloads ensuring repair schedules and deadlines are met
Conduct regular team meetings to communicate goals, expectations, and updates
Monitor team performance and provide regular feedback and coaching
Technical Expertise:
Advanced knowledge of electronic circuit repair, testing methodologies, and diagnostic equipment
Familiarity with IFE system components, functionality, and industry standards such as IPC-A-610, IPC-J-STD-001, etc.
Comprehensive understanding of aviation regulations and experience integrating compliance into daily operations
Leadership Qualities:
Strong organizational skills for assigning tasks, managing workloads, and ensuring accountability
Actively involved in training new technicians and developing team skills
Effective communication and interpersonal skills, with the ability to interact with both technical and non-technical stakeholders
Problem-Solving and Decision-Making:
Capacity to quickly diagnose technical issues, evaluate possible solutions, and determine effective repair strategies
Skilled in making data-driven decisions to enhance process efficiency and product quality
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