Debt Counsellor for Social Services

2 days ago


Singapore CREDIT COUNSELLING SINGAPORE Full time
Job Overview

Credit Counselling Singapore, a registered charity and social service agency in Singapore, is seeking a skilled debt counsellor to join their team. The successful candidate will be responsible for managing referrals from external organizations and internal teams, assessing the needs of clients, and developing intervention plans.

The ideal candidate should have at least 10 years of full-time working experience, technical proficiency in MS Excel, and experience in implementing Robotic Process Automation (RPA) projects. Additionally, they should be willing to undergo further education in social work through the Graduate Diploma or Bachelor of Social Work programs with the Singapore University of Social Sciences (SUSS).

About the Role

This debt counsellor position is part of the Career Conversion Programme for Social Workers, which aims to support individuals in transitioning to a career in social services. The role involves:

  • Managing referrals and client interactions
  • Assessing client needs and developing intervention plans
  • Conducting credit counselling and case processing
  • Developing and maintaining Excel workbooks and macros
  • Coordinating outreach programs and group activities
  • Participating in digitalization and research projects

The salary for this position is estimated to be around SGD $60,000 - $80,000 per annum, depending on qualifications and experience. This figure is based on industry standards and the requirements of the role.


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