Customer Service Representative for Technical Support and Retail Sales

1 week ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Job Overview

The Supreme HR Advisory Pte Ltd is seeking a highly skilled Customer Service Representative to join their team. As a key member of the organization, you will be responsible for providing technical support and retail sales services to customers.

Key Responsibilities
  • Provide exceptional customer service through walk-ins, phone calls, or email inquiries
  • Diagnose and resolve basic technical issues using diagnostic techniques and pertinent questions
  • Determine the best solution based on the issue and details provided by customers
  • Assist in onsite installation/service and RMA processing
  • Direct unresolved issues to the next level of support personnel
Requirements
  • Proven experience as a technician or other customer support role
  • Tech savvy with working knowledge of office automation products, databases, and remote control
  • Good understanding of computer systems, mobile devices, and other tech products
Salary and Benefits

The successful candidate can expect a salary of $2000 - $2500 per month, depending on experience. Additionally, they will receive comprehensive training and opportunities for growth within the company.

About Us

The Supreme HR Advisory Pte Ltd is a reputable human resources advisory firm dedicated to providing exceptional services to clients. We are committed to excellence and strive to build long-term relationships with our partners.



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