Senior Research Analyst

4 weeks ago

Singapur, Singapore IDG Full time

Job Summary

IDC is seeking a Senior Research Analyst to lead our Asia/Pacific CX Practice. The ideal candidate will have a strong background in market research, CX, and martech, with excellent written and verbal communication skills.

Key Responsibilities

  • Conduct and present research deliverables with valuable insights and actionable recommendations for technology executives.
  • Engage with technology vendor ecosystems to gain comprehensive understanding of new/emerging capabilities.
  • Establish tech buyer relationships to build influence and gain deeper understanding of requirements, challenges, and buying behavior.
  • Collaborate with global, AP regional, and country/local teams to create a cohesive and holistic perspective of CX, martech, and CMO research.
  • Support business development for the CX Research practice to contribute to its growth.

Program Management

  • Define, create, and produce IDC market intelligence research for countries or domains under your responsibility.
  • Ensure IDC's market intelligence meets the needs of existing clients and identifies new opportunities for capabilities.
  • Maintain research project planning, scheduling, and tracking.
  • Act as the external media and internal representative of IDC research for your domain.
  • Ensure the organization produces quality research and analysis by rolling out new and insightful research, supplemented with thought leadership.

Custom Projects

  • Contribute to local, sub-regional, and regional projects with insights and writing.
  • Keep current with industry trends and new research, locally and globally.
  • Provide support to regional and global consulting/custom research.
  • Coordinate and conduct all aspects of research on each project, including running primary research, data gathering, analysis, and processing, report writing, and presentations.
  • Project management coordination between multiple countries and departments.

Business Development and Client Management

  • Develop relationships with clients and key players in the industry.
  • Collaborate with the sales team to develop strategic selling initiatives and account plans.
  • Act as the client and media-facing representative.
  • Present to customers as well as in industry conferences/events.
  • Support IDC WW and Asia Pacific business development efforts locally and in the region.

Qualifications

  • Minimum 3-5 years of relevant work experience in the IT/technology industry, IT/digital functional areas, or business/strategy/technology consulting, or in leading market research firms.
  • Excellent written and verbal communication skills.
  • Delivering presentations to external clients.
  • Well-connected in the technology industry.
  • Able to connect well with directors/VP executives across APAC region.
  • Has worked in a multi-cultural environment.
  • Able to work independently and collaboratively.
  • Able to work with tight timelines and multi-task/manage projects.
  • Able to adapt quickly to changing market dynamics and client expectations.
  • A positive attitude and willingness to learn and share.
  • Able to function in a fast-paced environment.

Characteristics and Traits

  • Business acumen.
  • A self-starter, analytical thinker, adaptable, and eager to learn – with a curious mind.
  • Interpersonal skills with experience of having worked in a multi-cultural environment will be an advantage.
  • Time management and organizational skills.
  • Passion for excellence.
  • Integrity, trustworthy, reliable.

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