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Implementation Consultant

2 months ago

Singapur, Singapore NEOXAM Full time
About the Role

We are seeking an experienced and motivated Implementation Consultant to join our team at NeoXam. As a key member of our implementation team, you will be responsible for delivering high-quality solutions to our clients.

Key Responsibilities
  • Participate in the implementation of NeoXam DataHub and/or NeoXam IBOR at leading financial institutions
  • Implement software by customizing NeoXam Datahub/IBOR software, defining and optimizing workflows using our cutting-edge technology platform
  • Provide support in troubleshooting and resolving installation and implementation issues to client satisfaction within established time frames
  • Offer best practice guidance to clients leveraging technical expertise, NeoXam software knowledge, and industry experience
  • Ensure coordination and responsive follow-up to client needs and requirements, interfacing with NeoXam departments and colleagues as needed
  • Communicate NeoXam's offerings to clients and identify new opportunities to grow client sales/services and better meet client needs
  • Participate in client support efforts
  • Assist with presales initiatives as needed
  • Provide project reports to NeoXam management and clients upon request
  • Stay up-to-date with NeoXam DataHub and/or NeoXam IBOR functional and technical features and improvements
Added Responsibilities for Senior Implementation Role
  • Manage the overall design and configuration activity by ensuring the team follows configuration/scripting/design guidelines
  • Analyze client needs, accompany and coach their teams, and/or take charge of product implementation, meet client requests, manage client relations, and coordinate projects
  • Provide project management leadership under the responsibility of the Account Manager or Project Director
  • Develop and conduct product training workshops for clients
  • Provide presales consultancy by assisting sales teams with presentations, Proof of Concept, implementation expertise, etc
What We Offer
  • Competitive compensation
  • Excellent medical, dental, and maternity coverage for you and your dependents
  • Life insurance, allowance
  • A co-working space filled with multinational companies/startups/entrepreneurs, located next to Raffles Place MRT
  • A collaborative, collegial, and fun-loving office culture
  • An exposure to diverse technical and functional areas
Requirements
  • Engineering or Business school, Degree/Masters degree or equivalent
  • Minimum of 4-5 years of experience with Financial software implementation and IT Projects in the banking/financial industry (for Mid-Level)
  • Minimum of 8-10 years of experience with Financial software implementation and IT Projects in the banking/financial industry (for Senior Level)
  • Existing experience on NeoXam Datahub is an advantage
  • Strong analytical and problem-solving skills
  • Experience of a development language (Java, C, C++) is required to be capable of writing rules in scripting language
  • Experience with RDBMS, Data Modeling, and SQL language
  • Understanding of Enterprise Data Management and ETL techniques and processes
  • Previous experience of financial data provider feeds such as Bloomberg, Refinitiv, ICE, and others
  • Knowledge of financial instruments such as Equities, Fixed Income, and Derivatives
  • Previous project experience with involvement in multiple stages of the project life cycle
  • Independent, with own initiative, and good interpersonal skills, and are concerned about the quality of service provided
  • Proactive and a real team player
  • Fluent in English