Customer Service Ambassador
2 days ago
At FLINTEX CONSULTING PTE. LTD., we are seeking a highly skilled Customer Service Ambassador to join our team.
About the RoleWe are looking for an experienced and enthusiastic individual who is passionate about delivering exceptional customer service in a fast-paced environment.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to multitask and work effectively in a team setting.
This is a full-time role that requires flexibility and adaptability, with a competitive salary of SGD $40,000 - $60,000 per annum, depending on experience.
Job Description:
Key Responsibilities:
- To greet customers in a friendly and professional manner as they arrive at the service center.
- To assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.
- To coordinate with service advisors and technicians to ensure timely completion of customer vehicles.
- To escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.
- To assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.
- To manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.
- To maintain cleanliness and organization of the service reception area and customer waiting lounge.
- To assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.
- To collaborate with other team members to support overall departmental goals and objectives.
Required Skills and Qualifications:
- Ability to multitask
- Excellent communication and interpersonal skills
- Microsoft Office and Excel skills
- Experience in customer-facing roles
- Team player with a positive attitude
Benefits:
- A competitive salary of SGD $40,000 - $60,000 per annum
- Ongoing training and development opportunities
- A dynamic and supportive work environment
Why Join Us?
As a Customer Service Ambassador at FLINTEX CONSULTING PTE. LTD., you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer service.
You will be responsible for ensuring that our customers receive the highest level of service, from initial contact to final resolution.
We are committed to providing ongoing training and development opportunities to help you grow and develop your skills and knowledge.
Join our team and become part of a dynamic and supportive work environment where you can make a real difference in the lives of our customers.
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