Global Technology Delivery Lead
4 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices across 19 countries and territories. With a history spanning more than 80 years, we have been guided by our values: Honorable, Enterprising, United, and Committed.
We strive to do what is right, build for the future, work as one team, and pursue long-term success. This approach applies consistently across the company, towards our colleagues, and our customers.
About the Department
The Group Technology and Operations (GTO) division provides software development, IT support services, and banking operations. We have centralized and standardized technology components in Singapore, creating a global footprint that supports regional subsidiaries and international branches worldwide.
We operate and maintain a secure and flexible banking infrastructure across 19 countries. Our Operations divisions provide transactional customer services while focusing on cost efficiency through process improvements, automation, and straight-through processing.
Job Responsibilities
We seek a high-performing application delivery lead to join the Cards Technology Application development team. The successful candidate will manage development requirements, workload, and fitment of Quarterly Releases, ensuring consistent, on-time delivery of high-quality results. In this role, you will need to create an infrastructure that enables frequent and quick releases.
- Manage pre-approved project participation by Card Technology Team
- Develop synergistic work plans to co-deliver requirements across teams working on Agile/Kaban and Waterfall development models
- Partner with Program managers, Business analysts, and system analysts to collect, understand, and finalize functional and technical requirements
- Plan and chart Cards Development capacity based on Customer Journey
- Partner with UOB's vendor management team to manage vendors serving the Card Technology Team
- Act as a key liaison and escalation point for Cards Technology Team
- Define roles and responsibilities expected of vendors to meet Card Technology team deliverables
- Define meaningful key performance indicators and track performance against these KPIs
- Conduct RFQ/RFI, participate, and influence vendor selection
- Develop mutually beneficial relationships with strategic suppliers
- Manage financial planning and budgeting
Job Requirements
The ideal candidate will be a dependable and result-oriented technology delivery manager who can work comfortably in a large development organization within a globally distributed, dynamic environment that fosters diversity, teamwork, and collaboration. He or she should be passionate about technology and have a mindset to be technically hands-on if needed. Well-versed in the latest trends, especially around disruptive technology, and proven execution experience are essential.
- Bachelor's Degree in Computer Science, Engineering, or similar domain; related professional/technical qualifications are advantageous but not mandatory
- More than 15 years of delivery record in developing and delivering global/regional Cards solutions for a multi-national/regional company with annual budgetary responsibility
- More than 7 years of leadership experience in managing IT Cards delivery teams
- Strong technical/platform knowledge of CardLink/VisionPlus, mainframe (CICS/Cobol), and distributed platforms
- Exceptional business domain knowledge covering cards, remote commerce, portals, collections, loyalty rewards, and open banking
- Hands-on experience in actual cards systems (CardLink/VisionPlus) development work, including coding, functional specifications, technical specifications, systems development, and testing
- Experienced in managing and maintaining both new and existing vendor relationships, ensuring that vendors fulfill their contractual obligations
- Strong customer service focus with the ability to communicate with highly technical management teams
- A strong awareness of external and internal best practice perspectives, maintaining a balanced and fresh viewpoint
- Experience working with teams located across multiple countries and interacting with different cultures
- Strong negotiation, management, and decision-making skills
Salary
The estimated salary for this position is SGD $150,000 per annum, considering the location and job requirements. The salary may vary based on individual qualifications and experience.
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