Enterprise Risk Control Strategy Specialist
2 weeks ago
Are you passionate about creating a secure and trustworthy environment for users? Do you thrive in a fast-paced environment where no two days are the same? As an Enterprise Risk Control Strategy Specialist at TikTok PTE. LTD., you will play a crucial role in protecting ByteDance users and ensuring the platform's health and community experience authenticity.
Company OverviewTikTok is the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, and our offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
We believe that every challenge is an opportunity to learn, innovate, and grow as one team. At TikTok, we create together and grow together. That's how we drive impact – for ourselves, our company, and the communities we serve.
Job DescriptionAs an Enterprise Risk Control Strategy Specialist, you will be responsible for responding to reported risk cases in a timely and accurate manner, summarizing and classifying feedback cases reported weekly, working with product and tech teams to formulate solutions, and building up risk control policy and process.
You will also be responsible for promoting transparency and understanding of policies, educating internal and external stakeholders to ensure compliance with our processes, developing user education programs to enhance user security awareness, and assisting in the construction and optimization of internal platforms and tools.
Responsibilities- Respond to reported risk cases in a timely and accurate manner via internal platforms and support tools.
- Summarize and classify feedback cases reported weekly, work with product and tech teams to formulate solutions.
- Build up risk control policy and process, promote transparency and understanding of policies, educate internal and external stakeholders to ensure compliance with our processes.
- Develop user education programs to enhance user security awareness.
- Assist in the construction and optimization of internal platforms and tools.
To succeed in this role, you will need a Bachelor degree or above, excellent interpersonal and communication skills to influence and reach agreements with others, ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders, and details-oriented, self-driven, and curious to learn and work independently in a fast-paced environment.
Experience in leading a team would be an advantage.
Estimated Salary$120,000 - $180,000 per year
BenefitsAt TikTok, we offer a competitive salary and benefits package, including comprehensive health insurance, retirement plan, and generous paid time off. We are committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
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