Restaurant Service Team Member
6 days ago
HUI SHEN TRADING PTE. LTD. is currently seeking a skilled and customer-focused Restaurant Service Team Member to join our team at our Clementi outlet, located near the MRT.
Job SummaryWe are looking for an individual who can provide exceptional service to our guests, ensuring that their dining experience is memorable and enjoyable. As a Restaurant Service Team Member, you will be responsible for serving food and beverage, maintaining a clean and organized workspace, and providing excellent customer service.
About the Role- Serve food and beverages to guests in a prompt and efficient manner, adhering to high standards of quality and service.
- Maintain a clean and organized workspace, including the service station, to ensure a smooth and seamless operation.
- Familiarize yourself with all menu items, promotions, and daily specials to provide accurate information and recommendations to guests.
- Practice suggestive selling techniques to increase food and beverage sales while enhancing guest satisfaction.
- Process orders efficiently and accurately through our POS system.
- Confirm guest satisfaction and address any concerns or complaints promptly and professionally.
- Handle guest bills and invoices in a timely and courteous manner.
- Customer Service Skills: Proven ability to provide exceptional service to guests in a fast-paced environment.
- Sales: Experience in upselling and suggestive selling techniques to drive revenue growth.
- Ingredients: Knowledge of ingredients and menu items to provide accurate information and recommendations to guests.
- Restaurants: Previous experience working in a restaurant environment, preferably in a similar role.
- Sanitation: Strong attention to detail and commitment to maintaining a clean and organized workspace.
- Selling: Ability to effectively communicate menu offerings and promotions to guests.
- Approachable: Friendly and approachable demeanor, with a strong focus on building rapport with guests.
- Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Cashiering: Basic knowledge of cash handling procedures and reconciliation.
- A competitive salary range of SGD $25-$30 per hour, depending on experience.
- A dynamic and supportive work environment.
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