
Test Operations Coordinator
2 days ago
As a test administrator, you play a pivotal role in ensuring the smooth execution of testing operations. Your responsibilities will include administering all aspects of testing operations in assigned centers by providing exceptional on-site service. This role requires flexibility, as you may need to work between Monday and Sunday.
CORE COMPETENCIES
- Detail Oriented
- Communication Skills
- Problem Solving
- Organizing Skills
- Customer Focus
- Ethics and Value
Scope and Impact of Job
Working on site with other administrators, you serve candidates directly while implementing operational policies and examination procedures effectively.
Required Skills and Qualifications
- One year customer service experience required
- Exposure in a testing environment preferred
- Experience with Microsoft Office and Windows applications required
Key Responsibilities
- Operational Administration: Ensure equipment is operational and stations are free of unnecessary materials.
- Communicate and collaborate with technical support teams to resolve technical issues efficiently.
Quality Assurance and Continuous Improvement
- Adhere to quality and security measures set by Pearson Professional Center.
- Identify areas for improvement and propose changes or new policies as needed.
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