F&B Operations Manager

6 days ago

Singapore beBeeOperations Full time $90,000 - $120,000
Job Opportunity:
We are looking for an experienced Operations Manager to lead our food and beverage operations in Singapore. The successful candidate will oversee day-to-day operations across multiple outlets, ensuring efficiency, service excellence, and adherence to standard operating procedures.

Key Responsibilities:
  • Oversight of daily operations across multiple F&B outlets to ensure operational excellence.
  • Strategic planning and management of staff schedules to optimize manpower allocation while meeting operational demands.
  • Upholding team discipline and performance standards by providing clear direction and consistent leadership.
  • Leadership with a balance of firmness and fairness, making difficult decisions when necessary and reinforcing company policies and values, while maintaining a collaborative and respectful team culture.
  • Collaboration with HR, Marketing, Finance, and other departments to align operational strategies and objectives.
  • Tracking key performance indicators (KPIs), conducting regular audits, and driving continuous improvement initiatives.
  • Ensuring full compliance with regulatory standards, including food safety, hygiene, and labor regulations.
  • Assistance in the recruitment, training, and development of frontline staff.
  • Generation and analysis of operational reports using Microsoft Excel and other Office tools.
  • Promotion of the adoption and effective use of digital tools, such as POS and HRIS platforms.


Requirements:
  • Minimum Diploma or a Degree in any discipline, preferably in Business, Hospitality, or a related field.
  • Minimum 5 years of relevant experience in a managerial operations role within the F&B industry.
  • Proven track record in overseeing multiple outlets and delivering operational excellence.
  • Highly skilled in staff scheduling and roster planning, with the ability to optimize manpower allocation, manage shift coverage, and control labor costs across multiple sites.
  • Strong leadership qualities with excellent communication, interpersonal, and decision-making skills.
  • Firm yet approachable—capable of upholding standards while fostering a positive and cooperative team environment.
  • Proficient in Microsoft Excel, email, and other MS Office applications; comfortable working with digital tools and new systems.
  • Bilingual in English and Chinese to communicate effectively with Chinese-speaking team members.
  • Willingness to work extended hours, including weekends and public holidays, in line with business needs.
  • Self-motivated and goal-oriented, able to operate independently with minimal supervision.
  • Strong team player with the ability to collaborate across departments.
  • Well-connected in the F&B industry, with the ability to recruit frontline talent and source potential tenants when required.

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