Risk Control Operations Manager

5 days ago


Singapore TIKTOK PTE. LTD. Full time

TikTok PTE. LTD. is seeking a highly skilled Risk Control Strategy Operation professional to join our team.

Job Description

The Risk Control Integrated Control (BRIC) team at TikTok aims to protect ByteDance users, secure platform health and community experience authenticity, and build infrastructures and technologies to collaborate with cross-functional teams and stakeholders.

In this role, you will work to minimize the damage of inauthentic behaviors on ByteDance platforms, including account integrity, engagement authenticity, anti-spam, API abuse, growth fraud, live streaming security, and financial safety.

You will have the opportunity to develop novel solutions to first-seen challenges in a rapidly evolving product ecosystem, working closely with product and tech teams to formulate solutions.

This is a fast-paced environment that requires quick thinking and solid decision-making skills, with a focus on making tangible differences in risk control and user security awareness.

Responsibilities
  • Respond to reported risk cases in a timely and accurate manner via internal platforms and support tools.
  • Summarize and classify feedback cases reported weekly, working with product and tech teams to formulate solutions.
  • Develop and implement risk control policies and processes, promoting transparency and understanding among internal and external stakeholders.
  • Assist in the construction and optimization of internal platforms and tools.
Requirements

To be successful in this role, you will need:

  • Bachelor's degree or higher.
  • Excellent interpersonal and communication skills to influence and reach agreements with others.
  • Able to maintain composure in critical situations and communicate clearly with internal and external stakeholders.
  • Detailed-oriented, self-driven, and curious to learn and work independently in a fast-paced environment.
Salary

We offer a competitive salary range of $120,000 - $180,000 per annum, depending on your level of experience.

Benefits

As a member of our team, you can expect:

  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy, including vacation days, sick leave, and holidays.
  • An employee assistance program for mental health and wellness support.
  • Opportunities for career growth and professional development.
  • A dynamic and inclusive work environment that celebrates diversity and creativity.


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