Team Lead
7 days ago
We are seeking a highly skilled and experienced Team Lead to join our service operations team at DAI SAE HEI PTE. LTD.
About the RoleThis is an exciting opportunity for a seasoned professional to take on a leadership role, overseeing the daily operations of our service floor.
- Consistently delivering exceptional customer service and ensuring high standards are maintained at all times.
- Maintaining knowledge of menu offerings and making recommendations to guests as required.
- Effective communication with colleagues across various departments and with customers to deliver an excellent service experience.
- Managing opening, operating, and closing of shifts, as well as performing daily operational tasks according to roster.
The successful candidate will be responsible for:
- Performing all floor opening and closing duties, and service duties in accordance with company SOPs.
- Leading by example, setting high standards for themselves and their team members.
- Identifying areas for improvement and implementing changes to enhance service delivery.
- Coordinating with other departments to ensure seamless operation and effective communication.
To succeed in this role, you will need:
- A proven track record of providing excellent customer service in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Knowledge of hospitality industry standards and practices.
- Able to maintain high levels of productivity and efficiency during peak periods.
We offer a competitive salary package, including:
$45,000 - $55,000 per annum, depending on experience.
A comprehensive benefits package, including medical insurance, paid annual leave, and opportunities for career growth and development.
A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
Ongoing training and support to help you achieve your career goals.
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