Beauty Salon Team Lead
3 hours ago
Oriental Employment PTE. LTD. is seeking a skilled and experienced Beauty Salon Operations Coordinator to join our team. As a Beauty Salon Operations Coordinator, you will be responsible for assisting in hiring and training beauticians as required, arranging and managing employee work schedules, and maintaining records of staff members. Additionally, you will be responsible for advertising and promoting services, offers, and discounts via social media, monitoring stock and ordering beauty products, and tracking payments received from clients. The ideal candidate will have 3 years of working experience in a similar role, proficiency in all skin and hair treatments, and excellent knowledge of bookkeeping and accounting procedures. If you are a customer-oriented individual with strong organization and analytical skills, and exceptional customer service skills, please apply for this role.
Key Responsibilities:
• Assisting in hiring and training beauticians as required.
• Arranging and managing employee work schedules, considering seasonality for occasions and peak times.
• Maintaining records of staff members, including their salaries and working schedules.
• Advertising and promoting services, offers, and discounts via social media.
• Monitoring stock and ordering beauty products as and when required.
• Tracking payments received from clients.
• Offering discount bundles and running online competitions to attract new clients.
• Ensuring proper cleaning of beauty equipment and tools after use and following hygiene practices across all beauty stations.
• Maintaining records of all transactions and presenting them to the beauty or hair salon owners.
Requirements:
• 3 years of working experience in a similar role.
• Proficiency in all skin and hair treatments.
• Excellent knowledge of bookkeeping and accounting procedures.
• Ability to handle customers' requests and complaints with elegance.
• Excellent oral and written communication skills.
• Strong organization and analytical skills.
• Exceptional customer service skills.
• Strong negotiation and sales skills.
• Proficiency in Microsoft Office.
• Customer-oriented individual with an outstanding problem-solving ability.
• Good numerical abilities.
• A keen eye on details.
• Good time management skills.
• Exceptional leadership skills
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