Full-time Customer Service Representative Opportunity

3 days ago


Singapore beBeeCustomerService Full time $21,000 - $28,000
Customer Service Representative

This is a fantastic opportunity to work in a fast-paced environment as a Customer Service Representative. As a valued member of our team, you will be responsible for delivering exceptional customer service while ensuring that every guest leaves with a positive experience.

The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a strong attention to detail. If you are a team player who is passionate about providing top-notch customer service, we want to hear from you

Responsibilities:
  1. Provide exceptional customer service to guests by greeting them warmly, taking orders accurately, and ensuring that their needs are met.
  2. Demonstrate a complete understanding of menu items, suggesting sales, and explaining them to guests clearly.
  3. Use the Point of Sale system to record orders, compute bills, collect payment from guests, and make change.
  4. Perform Cash-In Procedure, accounting for all forms of money, bread, etc., during the shift.
  5. Prepare food neatly, accurately according to formula, and in a timely manner, following proper food handling safety and storage procedures.
  6. Check products in service areas and restock items to ensure sufficient supply throughout the shift.
Requirements:
  • Education: Some high school or equivalent
  • Experience & Skills: No previous experience required. Ability to understand and implement written and verbal instruction.
  • Physical Requirements: Must be able to work at any area of the restaurant when needed and operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 5 kilograms frequently and up to 20 kilograms occasionally.
Preferred Skills:
  • Microsoft Excel
  • General Cleaning
  • Food Safety
  • Housekeeping
  • Arranging
  • Sanitation
  • Selling
  • Food Preparation
  • Accounting
  • Cashiering
  • Communication Skills
  • Team Player
  • Customer Service
  • Customer Service Experience


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