Customer Service Representative for Data Entry and Coordination
4 days ago
We are seeking a highly skilled Customer Service Representative to join our team at SEARCH INDEX PTE. LTD. as a 3 Months Contract position in Tanjong Pagar.
Salary: $2200 per hour (Mon - Fri, 8.30am - 6pm), competitive salary considering the location and industry standards.
Job Description:
- Perform data entry on customer information with high accuracy and attention to detail.
- Follow up with colleagues & customers, to ensure completeness of refund processing and maintain a positive relationship with clients.
- Monitor status of refunds to customers and track work progress to meet deadlines.
- Tabulate reports of work progress and adhere to Service Level Agreements (SLA).
Requirements:
- Possess a Diploma / GCE A / O Levels qualification or equivalent.
- No experience is necessary, but we encourage applicants who are eager to learn new software and skills.
- Proficiency in Microsoft Excel, Words & Outlook is essential, as well as being IT savvy and willing to adapt to new technology.
- Independent, meticulous & accurate individuals with good communication & interpersonal skills are preferred.
Benefits:
- Able to commit for 3 months as an independent contractor.
- Flexible working hours from Monday to Friday, 8.30am - 6pm.
- Competitive hourly rate of $2200 per hour.
Additional Skills:
- Outlook
- Customer Service Oriented
- Microsoft Office
- Microsoft Excel
- Coordination
- Interpersonal Skills
- Customer Information
- Administration
- Data Entry
- Attention to Detail
- Outbound calls
- Communication Skills
- coordination skills
- Administrative Support
- Reports
- Team Player
- Microsoft Word
- Customer Service
- Microsoft Outlook
- Able To Work Independently
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Singapore SEARCH INDEX PTE. LTD. Full timeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Search Index PTE. LTD. in Tanjong Pagar.About the RoleThis is a 3-month contract position with the possibility of extension. As a Customer Service Representative, you will be responsible for performing data entry on customer information, following up...
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