High-End Customer Experience Specialist

2 weeks ago


Singapore CXG Full time
Transforming Luxury Brand Experiences

CXG, a global leader in customer experience consulting, is seeking a skilled High-End Customer Experience Specialist to join our team. This is a unique opportunity to make a meaningful impact on the luxury travel retail industry.

We are looking for a freelancer based in Singapore who can provide exceptional feedback on the shopping experience at luxury boutiques in designated airports. As an evaluator, you will be rewarded and have the opportunity to shape the future of customer experiences.

About CXG

CXG specializes exclusively in serving premium and luxury brands, helping them transform their customer experiences to deliver more value. Our goal is to provide valuable insights and actionable steps towards creating seamless customer experiences.

Key Responsibilities
  • Visit luxury boutiques in designated airports and provide thorough and honest feedback on the shopping experience.
  • Observe and evaluate the quality of customer service, product presentation, and overall ambiance.
  • Submit detailed feedback to assist brands in refining their customer experiences.
Requirements
  • Frequent traveler with an eye for luxury and discerning attention to detail.
  • Strong written and verbal communication skills for providing clear, impactful feedback.
  • Willingness to adapt to varying assignment types and industries.
Benefits
  • This is a freelance, part-time, project-based position.
  • Flexible working hours.
  • You will be rewarded, and your reward could be monetary compensation or a purchase you keep after the visit.
Estimated Salary: SGD 20 - 30 per hour

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